The global healthcare chatbots market accounted for $116.9 million in 2018 and is expected to reach $345.3 million by 2026, registering a CAGR of 14.5% from 2019 to 2026.
A chatbot is a program that works on artificial intelligence for stimulation of interactive human conversation. These programs run by using key pre-calculated user phrases and auditory or text-based signals. A healthcare chatbot is an artificial intelligence program that is employed in the healthcare domain where the user can schedule appointment with doctors, locate health clinics, and access medication information.
Moreover, healthcare chatbots can also be employed for checking symptoms to identify a disease or condition. Furthermore, other uses of healthcare chatbots include medical and drug information assistance, healthcare professional assistance, and others.
Rise in hospital cost savings due to use of healthcare chatbots across the globe is a compelling factor that boots the growth of the healthcare chatbots market. Moreover, surge in internet connectivity and smart device adoption is another factor that contributes toward the growth of the market. In addition, the increase in patient waiting time and lack of efficient patient management across the globe also boosts the growth of the healthcare chatbots market. Furthermore, growth potential offered by rise in awareness during the forecast period offer lucrative opportunities for the growth of the market. However, the concerns related to the data privacy hinder the growth of this market.
The healthcare chatbots market is segmented on the basis of application, deployment, end user, and region to provide a detailed assessment of the market. Based on application, the market is divided into symptoms check, medical and drug information assistance, appointment scheduling and monitoring, and other applications. Based on deployment, the market is divided into cloud-based, and on premise.
Based on end user, the market is classified into healthcare providers, healthcare payers, patients, and other end users. Based on region, the healthcare chatbots market size is analyzed across North America (U.S., Canada, and Mexico), Europe (Germany, France, the UK, Italy, Spain, and rest of Europe), Asia-Pacific (China, Japan, India, Australia, South Korea, and rest of Asia-Pacific), and LAMEA (Brazil, South Africa, and rest of LAMEA).
KEY BENEFITS FOR STAKEHOLDERS
• This report entails a detailed quantitative analysis along with the current global healthcare chatbots market trends from 2019 to 2026 to identify the prevailing opportunities along with the strategic assessment.
• The market size and estimations are based on a comprehensive analysis of key developments in the industry.
• A qualitative analysis based on innovative products facilitates strategic business planning.
• The development strategies adopted by the key market players are enlisted to understand the competitive scenario of the market
Key Market Segments
• By Application
o Symptoms Check
o Medical & Drug Information Assistance
o Appointment Scheduling & Monitoring
o Other Applications
• By Deployment
o Cloud-based
o On-premise
• By End User
o Healthcare Providers
o Healthcare Payers
o Patients
o Other End Users
• By Region
o North America
§ U.S.
§ Canada
§ Mexico
o Europe
§ Germany
§ France
§ UK
§ Italy
§ Spain
§ Rest of Europe
o Asia-Pacific
§ Japan
§ China
§ India
§ Australia
§ South Korea
§ Rest of Asia-Pacific
o LAMEA
§ Brazil
§ Saudi Arabia
§ South Africa
§ Rest of LAMEA
List of key players profiled in the report:
• Ada Digital Health Ltd.
• Ariana
• Babylon Healthcare Service Limited
• Buoy Health, Inc.
• GYANT.Com, Inc.
• Infermedica Sp. z o.o
• Microsoft
• PACT Care B.V.
• Sense.ly Inc.
• Your.MD
LIST OF OTHER PLAYERS IN THE VALUE CHAIN (These players are not profiled in the report. The same will be included on request)
• HealthTap, Inc.
• Safe in breastfeeding Safe In Breastfeeding
Chapter 1: Introduction
1.1. Report Description
1.2. Key Market Segments
1.2.1. List Of Key Players Profiled In The Report
1.3. Research Methodology
1.3.1. Primary Research
1.3.2. Secondary Research
1.3.3. Analyst Tools And Models
Chapter 2: Executive Summary
2.1. Key Findings Of The Study
2.2. Cxo Perspective
Chapter 3: Market Overview
3.1. Market Definition And Scope
3.2. Key Findings
3.2.1. Top Investment Pockets
3.3. Top Player Positioning
3.4. Key Forces Shaping Healthcare Chatbots Industry/Market
3.4.1. Moderate Bargaining Power Of Supplier
3.4.2. Low Bargaining Power Of Buyers
3.4.3. Low Threat Of Substitutes
3.4.4. High Intensity Of Rivalry
3.4.5. Low Threat Of New Entrant
3.5. Market Dynamics
3.5.1. Drivers
3.5.1.1. Hospital Cost Savings Due To Healthcare Chatbots
3.5.1.2. Rise In Internet Connectivity And Smart Device Adoption
3.5.1.3. Rise In Patient Waiting Time And Lack Of Efficient Patient Engagement
3.5.2. Restraints
3.5.2.1. Concerns Regarding Data Privacy
3.5.3. Opportunity
3.5.3.1. Rise In Awareness Related To Use Of Chatbots
3.5.4. Impact Analyses
Chapter 4: Healthcare Chatbots Market, By Application
4.1. Overview
4.1.1. Market Size And Forecast
4.2. Symptoms Check
4.2.1. Key Market Trends, Growth Factors, And Opportunities
4.2.2. Market Size And Forecast, By Region
4.2.3. Market Analysis By Country
4.3. Medical And Drug Information Assistance
4.3.1. Key Market Trends, Growth Factors, And Opportunities
4.3.2. Market Size And Forecast, By Region
4.3.3. Market Analysis By Country
4.4. Appointment Scheduling And Monitoring
4.4.1. Key Market Trends, Growth Factors, And Opportunities
4.4.2. Market Size And Forecast, By Region
4.4.3. Market Analysis By Country
4.5. Other Applications
4.5.1. Key Market Trends, Growth Factors, And Opportunities
4.5.2. Market Size And Forecast, By Region
4.5.3. Market Analysis By Country
Chapter 5: Healthcare Chatbots Market, By End User
5.1. Overview
5.1.1. Market Size And Forecast
5.2. Healthcare Providers
5.2.1. Market Size And Forecast, By Region
5.2.2. Market Analysis By Country
5.3. Healthcare Payers
5.3.1. Market Size And Forecast, By Region
5.3.2. Market Analysis By Country
5.4. Patients
5.4.1. Market Size And Forecast, By Region
5.4.2. Market Analysis By Country
5.5. Other End Users
5.5.1. Market Size And Forecast, By Region
5.5.2. Market Analysis By Country
Chapter 6: Healthcare Chatbots Market, By Deployment
6.1. Overview
6.1.1. Market Size And Forecast
6.2. Cloud-Based
6.2.1. Market Size And Forecast, By Region
6.2.2. Market Analysis, By Country
6.3. On Premise
6.3.1. Market Size And Forecast, By Region
6.3.2. Market Analysis, By Country
Chapter 7: Healthcare Chatbots Market, By Region
7.1. Overview
7.1.1. Market Size And Forecast
7.2. North America
7.2.1. Key Market Trends And Opportunities
7.2.2. Market Analysis, By Country
7.2.2.1. U.S.
7.2.2.1.1. U.S. Market Size And Forecast, By Product
7.2.2.1.2. U.S. Market Size And Forecast, By End User
7.2.2.1.3. U.S. Market Size And Forecast, By Deployment
7.2.2.2. Canada
7.2.2.2.1. Canada Market Size And Forecast, By Product
7.2.2.2.2. Canada Market Size And Forecast, By End User
7.2.2.2.3. Canada Market Size And Forecast, By Deployment
7.2.2.3. Mexico
7.2.2.3.1. Mexico Market Size And Forecast, By Application
7.2.2.3.2. Mexico Market Size And Forecast, By End User
7.2.2.3.3. Mexico Market Size And Forecast, By Deployment
7.2.3. North America Market Size And Forecast, By Application
7.2.4. North America Market Size And Forecast, By End User
7.2.5. North America Market Size And Forecast, By Deployment
7.3. Europe
7.3.1. Key Market Trends And Opportunities
7.3.2. Market Analysis, By Country
7.3.2.1. Germany
7.3.2.1.1. Germany Market Size And Forecast, By Product
7.3.2.1.2. Germany Market Size And Forecast, By End User
7.3.2.1.3. Germany Market Size And Forecast, By Deployment
7.3.2.2. France
7.3.2.2.1. France Market Size And Forecast, By Product
7.3.2.2.2. France Market Size And Forecast, By End User
7.3.2.2.3. France Market Size And Forecast, By Deployment
7.3.2.3. Uk
7.3.2.3.1. Uk Market Size And Forecast, By Application
7.3.2.3.2. Uk Market Size And Forecast, By End User
7.3.2.3.3. Uk Market Size And Forecast, By Deployment
7.3.2.4. Italy
7.3.2.4.1. Italy Market Size And Forecast, By Product
7.3.2.4.2. Italy Market Size And Forecast, By End User
7.3.2.4.3. Italy Market Size And Forecast, By Deployment
7.3.2.5. Spain
7.3.2.5.1. Spain Market Size And Forecast, By Product
7.3.2.5.2. Spain Market Size And Forecast, By End User
7.3.2.5.3. Spain Market Size And Forecast, By Deployment
7.3.2.6. Rest Of Europe
7.3.2.6.1. Rest Of Europe Market Size And Forecast, By Application
7.3.2.6.2. Rest Of Europe Market Size And Forecast, By End User
7.3.2.6.3. Rest Of Europe Market Size And Forecast, By Deployment
7.3.3. Europe Market Size And Forecast, By Application
7.3.4. Europe Market Size And Forecast, By End User
7.3.5. Europe Market Size And Forecast, By Deployment
7.4. Asia-Pacific
7.4.1. Key Market Trends And Opportunities
7.4.2. Market Analysis, By Country
7.4.2.1. Japan
7.4.2.1.1. Japan Market Size And Forecast, By Product
7.4.2.1.2. Japan Market Size And Forecast, By End User
7.4.2.1.3. Japan Market Size And Forecast, By Deployment
7.4.2.2. China
7.4.2.2.1. China Market Size And Forecast, By Product
7.4.2.2.2. China Market Size And Forecast, By End User
7.4.2.2.3. China Market Size And Forecast, By Deployment
7.4.2.3. Australia
7.4.2.3.1. Australia Market Size And Forecast, By Application
7.4.2.3.2. Australia Market Size And Forecast, By End User
7.4.2.3.3. Australia Market Size And Forecast, By Deployment
7.4.2.4. India
7.4.2.4.1. India Market Size And Forecast, By Product
7.4.2.4.2. India Market Size And Forecast, By End User
7.4.2.4.3. India Market Size And Forecast, By Deployment
7.4.2.5. South Korea
7.4.2.5.1. South Korea Market Size And Forecast, By Product
7.4.2.5.2. South Korea Market Size And Forecast, By End User
7.4.2.5.3. South Korea Market Size And Forecast, By Deployment
7.4.2.6. Rest Of Asia-Pacific
7.4.2.6.1. Rest Of Asia-Pacific Market Size And Forecast, By Application
7.4.2.6.2. Rest Of Asia-Pacific Market Size And Forecast, By End User
7.4.2.6.3. Rest Of Asia-Pacific Market Size And Forecast, By Deployment
7.4.3. Asia-Pacific Market Size And Forecast, By Application
7.4.4. Asia-Pacific Market Size And Forecast, By End User
7.4.5. Asia-Pacific Market Size And Forecast, By Deployment
7.4.5.1. Lamea
7.4.6. Key Market Trends And Opportunities
7.4.7. Market Analysis, By Country
7.4.7.1. Brazil
7.4.7.1.1. Brazil Market Size And Forecast, By Application
7.4.7.1.2. Brazil Market Size And Forecast, By End User
7.4.7.1.3. Brazil Market Size And Forecast, By Deployment
7.4.7.2. Saudi Arabia
7.4.7.2.1. Saudi Arabia Market Size And Forecast, By Product
7.4.7.2.2. Saudi Arabia Market Size And Forecast, By End User
7.4.7.2.3. Saudi Arabia Market Size And Forecast, By Deployment
7.4.7.3. South Africa
7.4.7.3.1. South Africa Market Size And Forecast, By Product
7.4.7.3.2. South Africa Market Size And Forecast, By End User
7.4.7.3.3. South Africa Market Size And Forecast, By Deployment
7.4.7.4. Rest Of Lamea
7.4.7.4.1. Rest Of Lamea Market Size And Forecast, By Application
7.4.7.4.2. Rest Of Lamea Market Size And Forecast, By End User
7.4.7.4.3. Rest Of Lamea Market Size And Forecast, By Deployment
7.4.8. Lamea Market Size And Forecast, By Application
7.4.9. Lamea Market Size And Forecast, By End User
7.4.10. Lamea Market Size And Forecast, By Deployment
Chapter 8: Company Profiles
8.1. Your.Md
8.1.1. Company Overview
8.1.2. Company Snapshot
8.1.3. Operating Business Segments
8.1.4. Product Portfolio
8.1.5. Key Strategic Moves And Developments
8.2. Ariana
8.2.1. Company Overview
8.2.2. Company Snapshot
8.2.3. Operating Business Segments
8.2.4. Product Portfolio
8.3. Sense.Ly Inc.
8.3.1. Company Overview
8.3.2. Company Snapshot
8.3.3. Operating Business Segments
8.3.4. Product Portfolio
8.3.1. Key Strategic Moves And Developments
8.4. Buoy Health, Inc.
8.4.1. Company Overview
8.4.2. Company Snapshot
8.4.3. Operating Business Segments
8.4.4. Product Portfolio
8.4.1. Key Strategic Moves And Developments
8.5. Infermedica Sp. Z O.O
8.5.1. Company Overview
8.5.2. Company Snapshot
8.5.3. Operating Business Segments
8.5.4. Product Portfolio
8.5.5. Key Strategic Moves And Developments
8.6. Babylon Healthcare Service Limited
8.6.1. Company Overview
8.6.2. Company Snapshot
8.6.3. Operating Business Segments
8.6.4. Product Portfolio
8.6.5. Key Strategic Moves And Developments
8.7. Ada Digital Health Ltd.
8.7.1. Company Overview
8.7.2. Company Snapshot
8.7.3. Operating Business Segments
8.7.4. Product Portfolio
8.7.5. Key Strategic Moves And Developments
8.8. Pact Care B.V.
8.8.1. Company Overview
8.8.2. Company Snapshot
8.8.3. Operating Business Segments
8.8.4. Product Portfolio
8.9. Gyant.Com, Inc.
8.9.1. Company Overview
8.9.2. Company Snapshot
8.9.3. Operating Business Segments
8.9.4. Product Portfolio
8.9.5. Key Strategic Moves And Developments
8.10. Microsoft
8.10.1. Company Overview
8.10.2. Company Snapshot
8.10.3. Operating Business Segments
8.10.4. Product Portfolio
8.10.5. Business Performance
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