1 Executive Summary
1.1 Evolving digital initiatives creating a new wave of content service trends
1.2 Key global ECM trends expected over the next 5 years
2 Market Snapshot
2.1 Industry Trends
2.1.1 Industry Overview
2.1.2 Industry Best Practices
2.1.3 Industry Standards and Regulations
2.1.3.1 GDPR Compliance
2.1.3.2 HIPAA Compliance
2.2 Serviceable available market (SAM)
2.3 Related Markets
2.3.1 Digital Customer Experience
2.3.2 Enterprise Collaboration
2.3.3 Enterprise Governance, Risk, and Compliance
3 Market Characteristics
3.1 Market Evolution
3.2 Ecosystem
3.3 Value Chain Analysis
3.4 Market Segmentation
3.5 Market Dynamics
3.5.1 Drivers
3.5.1.1 Better project management
3.5.1.2 Need to govern content across multifarious digital platforms
3.5.2 Restraints
3.5.2.1 Data security and privacy concern
3.5.3 Opportunities
3.5.3.1 Application of AI and analytics
3.5.3.2 Growing digitalization in APAC region
3.5.4 DRO – Impact Analysis
4 ECM Market, By Content Tools/Services
4.1 Overview
4.2 Content Creation
4.3 Search and Discovery (Capture)
4.4 Compliance and Security
4.5 Classify and Archive (Content Library)
4.6 Document Workflow (Policy Governance and Record Management)
4.7 Collaboration
4.8 Others (Cross-Platform Integration, Content Virtualization, and Analytics)
5 ECM Market, By Content Type
5.1 Overview
5.2 Video
5.3 Image
5.4 Text 33
5.5 Audio
5.6 Metadata
6 ECM Market, By Content Platform
6.1 Overview
6.2 Desktop
6.3 Web 38
6.4 Mobile
6.5 Others (Print, Broadcast, and Social Media Platform)
7 ECM Market, By Industry
7.1 Overview
7.2 Media and Entertainment
7.3 Healthcare
7.4 Education and Training
7.5 Government
7.6 Financial Services
7.7 Engineering and Research
7.8 IT and Telecom
7.9 Others
8 ECM Market, By Geography
8.1 Overview
8.2 North America
8.2.1 North America: ECM market overview
8.2.2 Market Analysis
8.2.2.1 North America ECM market analysis by content tools/services
8.2.2.2 North America ECM market analysis by content types
8.2.2.3 North America ECM market analysis by content platform
8.2.2.4 North America ECM market analysis by Industry
8.3 Europe
8.3.1 Europe: ECM market overview
8.3.2 Market Analysis
8.3.2.1 Europe ECM market analysis by content tools/services
8.3.2.2 Europe ECM market analysis by content types
8.3.2.3 Europe ECM market analysis by content platform
8.3.2.4 Europe ECM market analysis by Industry
8.4 APAC
8.4.1 APAC: ECM market overview
8.4.2 Market Analysis
8.4.2.1 APAC ECM market analysis by content tools/services
8.4.2.2 APAC ECM market analysis by content types
8.4.2.3 APAC ECM market analysis by content platform
8.4.2.4 APAC ECM market analysis by Industry
8.5 Rest of the World (RoW)
9 Competitive Landscape
9.1 Competitor Analysis
9.2 Market Developments
9.2.1 Expansions
9.2.2 Innovation, Product Launches and Enhancements
9.2.3 Partnerships and Alliances
10 Companies to Watch for
10.1 Alfresco Software
10.1.1 Overview
10.1.2 Offerings
10.1.3 Recent Developments
10.1.4 Analyst Opinion
10.2 Hyland Software
10.2.1 Overview
10.2.2 Offerings
10.2.3 Recent Developments
10.2.4 Analyst Opinion
10.3 Laserfiche
10.3.1 Overview
10.3.2 Offerings
10.3.3 Recent Developments
10.3.4 Analyst Opinion
10.4 Newgen Software
10.4.1 Overview
10.4.2 Offerings
10.4.3 Recent Developments
10.4.4 Analyst Opinion
10.5 OpenText
10.5.1 Overview
10.5.2 Offerings
10.5.3 Recent Developments
10.5.4 Analyst Opinion
11 Emerging Innovators
11.1 Acquia
11.1.1 Overview
11.1.2 Offerings
11.2 DocuWare
11.2.1 Overview
11.2.2 Offerings
12 Annexure
12.1 Research Objective
12.2 Market Definition
12.3 Research Methodology
12.3.1 Database formulation
12.3.2 In-house estimation and data triangulation
12.3.3 Validation
12.4 Study Declarations and Assumptions
12.5 Stakeholders
12.6 Abbreviations
12.7 Additional Available Customizations